Privacy Policy

Effective Date: October 30, 2025

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Introduction

RT Prime Industries (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the persona linformation of our website visitors, clients, suppliers, and partners in accordance with British Columbia’s Personal Information Protection Act(PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website or engaging with us, you consent to the practices described in this policy.

Collecting Personal Information

We may collect the following types of personal information:

Contact information: such as your name, email address, phone number, and mailing address.

Business information: including company name, job title, and related details when you communicate with us about products or services.

Technical information: such as IP address, browser type, operating system, and pages visited on our website (via analytics tools).

Payment and transaction details: when applicable, for processing product orders or service agreements.

Other information: provided voluntarily through forms, surveys, or communication channels.

How We Use Personal Information

We collect and use personal information for purposes such as:

Responding to inquiries and providing customer support

Processing quotes, orders, and service requests

Managing business relationships with suppliers and partners

Sending updates, newsletters, or promotional materials (only with your consent)

Improving our website, services, and customer experience

Meeting legal, regulatory, and contractual obligations

Consent

We obtain your consent when collecting, using, or disclosing personal information, except where authorized or required by law. Consent maybe express (e.g., signing a form) or implied (e.g., when you provide information voluntarily for a service request).

You may withdraw your consent at any time by contacting us(see Section 9). However, withdrawing consent may affect our ability to provide certain services.

Information Sharing and Disclosure

RT Prime Industries does not sell or rent personal information. We may share information in the following cases:

With third-party serviceproviders who assist in operating our website, business, or services (e.g., webhosting, analytics, or payment processing)

To comply with legal orregulatory requirements

To protect the rights, property,or safety of our company or others

In connection with a businesstransaction (e.g., merger, acquisition, or sale), subject to confidentialityagreements

All third parties are required to safeguard personal information and use it only for the purposes for which it was provided.

Data Security and Retention

We use reasonable physical, technical, and administrative measures to protect personal information against loss, theft, unauthorized access, or misuse.

Personal information is retained only as long as necessary to fulfill the purposes for which it was collected or as required by law.

Access and Correction

You have the right to request access to your personal information and to request corrections if it is inaccurate or incomplete.

Requests should be directed to our Office. We will respond within the timeframes required by law.

Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience and analyze site traffic. You can modify your browser settings to disable cookies, but some features of the website may not function properly.

We may use third-party tools (such as Google Analytics) that collect anonymized traffic data. These tools do not identify individuals.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date. We encourage you to review this policy periodically.